The information published within this web site is intended for U.S. residents only. Services and investment products offered are available only in those jurisdictions where Rhodes Securities, Inc. is registered to do business. This is not a solicitation to buy or sell securities.Neither Rhodes Securities, Inc. nor its’ professionals are responsible for the content available on any other Internet sites linked to this site. Access to any other sites linked to this one is at the user’s own risk. Rhodes Securities, Inc. is a member of FINRA, SIPC and SIFMA. Our corporate offices are located at 306 West 7th Street, Suite 1000, Fort Worth, Texas 76102. Insurance and investment advisory products offered through Rhodes Investment Advisors, Inc.
The public is increasingly concerned about the privacy of personal information. Conscious of this, Rhodes Securities, Inc. and Rhodes Investment Advisors, Inc. takes the concerns of our customers very seriously. We understand that our business depends on the trust customers place in us, not only to safeguard their assets, but also to safeguard the personal information we collect and maintain about them.
Recent federal law, the Gramm-Leach-Bliley Act, and federal and state regulations under it, have established new privacy standards for the financial services industry to ensure the protection of individuals’ personal information. These requirements are consistent with the privacy policies and practices, that Rhodes Securities, Inc. and Rhodes Investment Advisors, Inc. has had in place for some time and with which we will continue to practice in the future. In other words, the way we protect and use customer information has not changed. However, the law now requires us to take some specific steps to both notify individual customers about our privacy practices and to avoid the improper disclosure of personal information.
Our privacy policy derives from basic principles of trust, ethics, and integrity:
- We collect only the customer information that is necessary to consistently deliver responsive products and services. Rhodes Securities, Inc. and Rhodes Investment Advisors, Inc. collects information that helps serve our clients’ financial needs, develop and offer new products or services for our customers and potential customers, and fulfill legal and regulatory requirements. The information collected varies depending on the products or services requested and may include information provided on applications and related account forms (name, address, Social Security number, and date of birth, for example). Other information collected may be more subjective in nature, and can change over the length of our relationship with the client (individual risk tolerance, objectives for the investments, and the customer’s financial situation, etc.). Still other information may be obtained through the client’s relationship with us in their accounts (credit balances, variety of investments or services purchased, types of accounts maintained, etc.). Any of this information may be collected in a variety of ways – in writing through the mails, during telephone or Internet transactions, or in personal interviews with the Registered Representative.
- We limit how, and with whom, we share customer information. First and foremost, Rhodes Securities, Inc. and Rhodes Investment Advisors Inc., does not disclose customer information to marketing companies. We will, however, share information that we collect with our clearing firm, our insurance company vendors, and direct mutual fund or registered investment advisory companies to process or service a transaction that a customer has requested, to facilitate enhanced customer services, or to inform clients of products or services that they may find helpful.
- Opt Out Provision. We do not sell your personal information to anyone. The law allows you to “opt out” of only certain kinds of information sharing with third parties. The Firms do not share personal information about you with any third parties that trigger this opt-out-right. This mean YOU ARE ALREADY OPTED OUT.
- We maintain safeguards to ensure information security. Rhodes Securities, Inc. and Rhodes Investment Advisors, Inc. has implemented security standards and processes – including physical, electronic, and procedural safeguards – to ensure that access to customer information is limited to employees, registered representatives, or agents who may need it to do their jobs. They are required to respect the confidentiality of all customer information, no matter the source.
- We verify our customers’ identity to actively prevent, deter, and detect illegal financial activity. As of January 1, 2003, pursuant to the USA PATRIOT Act, all customers who open new accounts with Rhodes Securities, Inc. and Rhodes Investment Advisors, Inc. are required to provide identification verification documents to help establish their identity. At a minimum, Rhodes Securities, Inc. and Rhodes Investment Advisors, Inc. will verify, to the extent reasonable and practicable, the identity of any customer seeking to open an account, maintain records of information used to verify a customer’s identity, and check to ensure that a customer does not appear on any published government terrorist lists. Additionally, we require confirmation of all oral instructions to be in writing and ask that all customers notify us promptly of any discrepancy or inaccuracy in their account information or activity. Should a customer have a complaint or concern, Marilyn Zehntner, Rhodes Securities, Inc. Chief Compliance Officer can be contacted at the address and telephone number listed above.
We strive to uphold these principles throughout our company and with our business partners. Third party vendors with whom we share information are required to maintain the accurateness and confidentiality of this information, as well.
We will reaffirm this policy annually in writing to our customers, as long as you maintain an on-going relationship with Rhodes Securities, Inc. While this policy may change from time to time, you can always view our current policy online at www.rhodessecurities.com.
11/08
Rhodes Securities, Inc. has developed a Business Continuity Plan to address how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, flexibility will be key in responding to actual events as they occur. With that in mind, we are providing our customers with this general information regarding our business continuity plan.
Contacting Us—If, after a significant business disruption you cannot contact us at the Rhodes Securities’ corporate office phone number (817-334-0455), you should call one of our alternate phone numbers (817-926-2851 or 817-237-2922) or access our web site at www.rhodessecurities.com for more information. If you cannot reach us through either of these means, as a client of Rhodes Securities, Inc., we recognize you may need to access your account to sell a position or request a check before we re-establish telephone service. During this time, First Clearing, our clearing firm, will assist you with sell/liquidation orders and provide check disbursements, if needed. If you cannot contact us, please call First Clearing for assistance at 877-496-3223.
Our Business Continuity Plan—We intend to quickly recover and resume business operations after a significant business disruption and respond appropriately by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of each particular disruption.
Rhodes Securities’ business continuity plan, at a minimum, addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical locations of employees; critical supplier, contractor, bank, and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
First Clearing Correspondent Services (First Clearing) provides a comprehensive suite of solutions to help independent, unaffiliated retail broker dealers run more efficiently, grow more confidently and protect more effectively. These solutions include trade execution and clearance, securities settlement, record keeping, client confirmations and statements, broker workstation technology, and access to full range of investment products and services.
Varying Disruptions—Significant business disruptions can vary in their scope, such as: only affecting our firm; the single building housing our firm; the business district where our firm is located; the city where we are located; or our entire region of the country. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or the building housing our firm, we intend to transfer our operations to a local site when necessary and expect to recover and resume business within a few hours, or as soon as operationally possible. In a disruption affecting our business district, city, or geographic region, we will transfer our operations to a site outside of the affected area, and we intend to recover and resume business within twenty-four hours, also as soon as operationally possible. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our website www.rhodessecurities.com , or through our emergency contact numbers (817-723-5779 or 817-237-2922), on how to contact us. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customers’ prompt access to their funds and securities.
For more information—If you have any questions regarding our Business Continuity Plan or would like a printed copy of this notice, please contact Marilyn Zehntner at 817-334-0455 or mz@rsi2.com.
07/09
